"Terrible experience from the moment we arrived, booked a nonsmoking room and as soon as we walked into our room, it smelled like cigarette. We also noticed black stains in one the pillow cases. Bed sheets smelled dirty and to make things worse, we saw a cockroach walking in the ceiling! That was immediately a big NO for me, I have never experienced anything like it in any other hotel, requested a refund and checked out immediately!!! I will NEVER be back here again!"