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"Found cockroaches in the first room we were in. Caulking was rotten in second room. Pool wasn’t maintained. Carpet was dirty in both rooms. Sink and bathroom were dirty in both rooms. Ac was rattling and loud in second room. Drawers had dirt and bits of who knows what inside them. Sinks were not cleaned. Balcony was dirty. Basically everything was dirty, gross, smelled bad and terrible."

"The night staff was on a phone call (non work related) and were scrolling and laughing about reels too. Non professionalism for sure. The door to my room was propped open upon arrival and was worried what I would walk into."

"Staff great"

"Breakfast service is individually packaged pastries, a waffle stand, and coffee. The room was clean, except I found strands of hair in the sink upon check-in. Decent sized mini-fridge and microwave. For rooms that open to the outside, there was a slight gap around the door."