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"This location was beach front. Very nice staff. Area safe and the nightlife was amazing"

"When we choose the property that was part of the package, the customer rating was 8.3. It was quite a surprise when we arrived. Not what we expected. There were water on the street and the parking was a little dim. The lobby was kind of deserted but the night clerk was helpful. As we entered the building where we were to stay, there was a strong smell of marijuana. Our room had a musty smell and there corner carpet by the mirror needs repair. The arm rest of the sofa seat was dirty. The...

"Staff was very limited and rarely seen. Housekeeping needs some major updates. Cleaning was not very good - dirty sheets left in hallway for over a day. Water leak on main floor. And with all this, a $150 deposit was required."

"!"

"Todo muy limpio . El personal muy amable lo Único que no me gustó fue la piscina . Pero después todo excelente pienso regresar al mismo hotel para el siguiente verano"

"I loved everything but the thin walls. You can hear your neighbors conversation and I'm sure they heard me snoring. Other than that the property and room was clean. Staff was helpful. I love the renovations. I stayed here about 5 years ago and it is a definite improvement. I recommend this hotel and will stay here when I return to VA beach."

"The top of the table inside my room was wobbly and I was unable to use it. The property needs better cleaning and better maintenance. The tiki bar outside the mixing drinks were horrible. Overall I will look other place to stay next time."

"La plage la chambre le service super"

"This resort is terrible. The staff is not helpful, the lines to check in are enormous and the amenities are not well maintained. The rooms are super dated and dirty. I would recommend this resort to anyone plus they want to sell you a timeshare option, before you get to experience the resort"

"There was constant flooding in the hall between our wing to the main hall due to rolling thunderstorms. The gorge hike is disappointing - it’s only 0.68 miles because a stair bridge is broken so the guide stalls with nature talks because if you were to actually hike it, it would take less than 20 minutes to reach the broken stair bridge. The experiences such as axe throwing and zip line are over priced / not worth it. The archery was fun as they have animal targets. Bingo is fun and you can win...

"This hotel was nice the oceanfront view breath taking. The 3 pools were great. The elevators were slow and hallway have no a/c and neither the inside of the elevator very uncomfortable. The air conditioning in the rooms are very noisy I asked a couple of people while waiting for the slow elevator if they had the same problem they said. Other than that it’s a great hotel very friendly staff great amenities they even have a theatre room the shows movies and give popcorn"

"La Pool es demasiado pequeña"

"The parking isn’t great and being charged $30 a day to park somewhere you’re already paying to stay is ridiculous. We couldn’t get into our room for a full day and no one did anything about it until the next day when we were moved into a room with no AC. The WiFi didn’t work. I was told I’d have 2 days of my parking taken off and then was just charged another $40. I’ll never stay here again."

"Checkout was great and doorman was excellent. Staff was friendly and kind. Breakfast was excellent. Great view!"

"Very very nice place my wife and i really enjoyed ourselves. We just wish that the wave pools were more excessible for the people not just for the surfers. It's 2 big wave pools and plenty of room to enjoy the pool as well"