"Well maintained and friendly staff"

"Jordan at the front desk was incredibly helpful and welcoming from the moment we arrived. He gave us the code to the lobby bathrooms (which were very clean) and offered to hold our luggage while we grabbed breakfast. It was a hot and humid day in Chicago, and he really made things easier for us. When we came back, getting settled into our room was smooth and quick, and the chance to rest and freshen up made a huge difference. Throughout our stay, Jordan was patient, professional, and just...

"Room is clean, but bed sheets not soft, limited breakfast options"

"The lobby and our room were clean and comfortable. They were doing some painting and updating in the hallway on our floor. The breakfast was good. The staff were friendly and helpful."