"Very nice location in Grant Park on Michigan Avenue. Staff was friendly overall. Valet attendant was great. (Antoine?). $58 per night valet. We were on 6th floor close to elevator and Ice Machine. I am handicapped so I was happy with location. I brought a cooler to hold my medicines being a diabetic. The ice machine worked the 1st of 3 nights. After that it was broke and my wife had to find limited ice on another floor. It seems that people brought big coolers and were filling them from...

"Rooms are not clean and smells bad. Our room has mold in the corner. Staff are friendly, tried to arrange a different room but the hotel was full."

"Breakfast was not great. They put a security deposit on your bill. No warning about this. Desk clerk barely spoke English."

"I found the front desk staff to be abrupt and unhelpful on the telephone. They were nice in person. I was in the annex building on the fifth floor. I stepped off the elevator and the floor had a moldy odor. The room was old but clean in appearance but was very moldy smelling. The sink and tub didn’t drain and the air conditioner was extremely loud. The hotel did send maintenance up who kindly cleared the drains and opened a window which helped with the mold odor but made for a very loud night...

"The room is large. The coffee machine at lobby is really convenient. There are basic items for breakfast. The location is very good. Hope outdoor pool was available."

"The name "Midway Airport" is misleading, as this hotel doesn't really have anything to do with the airport. The parking lot is also quite small. I do want to recognize the young man working the front desk on the night shift. He had outstanding hospitality skill, he was professional, welcoming, and genuinely friendly. He made the best impression during our stay and deserves recognition for his excellent customer service. I wish I had gotten his name so I could name him. His hospitality skills...