Find hotels near Puerto Rico National Guard Museum, San Juan from SAR 493

"The staff very nice and professional, room service are great "

"Property is beautiful, rooms spacious.Both the beach and pool were nice."

"This location needs better front desk support, ran out of hot water during our stay, no mugs for coffee machine in room. Seems to be a new location and work still being done - would not recommend to stay at this location yet."

"Loved our room we had a lovely balcony with a view of the beach and the pool. The spa services were amazing. The pools were nice and the servers and staff were friendly. The only issues was timing on getting service we waited long periods off times to get served or even be acknowledged. We found this unusual for an IGH property."

"Did not see any notice about the hotel, not having an elevator until after Booking. As a senior couple with luggage for an international trip, we had to leave our large bags in the lobby. There was no provision for locking them up, just a staff member saying they would keep an eye on things. The floors in the room of this over property were dirty and did not seem to have been mopped. The worst part, is that our second floor room was a top and next to a street level restaurant and bar that was the source of noise until 1 AM. Just the location of the property in the surrounding neighborhoods in the old town. Don’t book there if you are looking for a good nights sleep after a long day of travel."

"The staff at Hotel Armas is top notch! When we are in San Juan again they will definitely be at the top of the list!"

"people were all very nice and helpful"

"All around great experience "

"Unfortunately, this stay was very disappointing. As soon as we walked in, there was a very strong, unbearable smell. It was clear the unit had just been sprayed right before our arrival. At first I thought it was an air freshener, but then I found bug spray under the sink and realized that was the source. There were also many mosquitoes or small insects on the floor, and some even stuck to my suitcase. Communication with the host was also frustrating. I received multiple emails with check-in and check-out instructions, including options for early check-in/out. However, when I reached out about the smell, I never received a response—even after 3 days. The entrance door felt like a serious safety concern. It has a double-sided deadbolt that requires a key from the inside, meaning if someone locks it and leaves, anyone inside cannot exit without a key. That’s a major fire hazard. At the same time, leaving the door unlocked didn’t feel safe either, as the area gets busy and loud at night. The floors were also very dirty and didn’t seem to be properly cleaned—you need shoes just to walk from the shower to the bed. The only positive was the walkable distance to downtown, but overall, I would not stay here again."