Search Chalets in Puerto Juarez

"Everything was wonderful, food, entertainment, and staff was amazing very friendly and service was fantastic. 2nd time staying at this hotel and planning on coming back."

"Everything was perfect! My wife and I gave it a 10/10 !"

"It’s my second time come to this hotel. Food is really good. "

"I enjoyed my stay at excellence. The rooms and property were clean and well maintained. The staff was wonderful. They were very accommodating to my gluten free diet and the food was actually very tasty. Drinks were good- bartenders were great. The shows were awesome- we saw pure energy perform and also the live saxophone. Everyone was helpful and kind. The beach was cleaned up nice with chairs available. We did an excursion to the island which was fun. I have nothing but good things to say about my stay. There were many others we met who had been there multiple times and now i can see why. I would return again. Things worth mentioning- there was good bathroom access in many places if your room is too far. The food had such good flavor in most restaurants ( i didn't try them all) i didn't find the service to be as good at the fancier ones, the service was more attentive and friendlier at the more casual spots. With food sensitivities- eating out can be stressful but this wasn’- foods clearly labeled that i could eat and the servers doubled checked everything. They went out of their way to make me gluten free pancakes for breakfast. towels were available at the beach and pool spots. Lots of little things and activities to do throughout the day. Room service 24/7. In room fridge with drinks. It’s a good drive from the airport, like 25 min or so without stopping so bring a water. The hotel included sailboat was so fun, we saw sea turtles! Coffee/ice cream shop was amazing. "

"Service was top notch, very professional and hard working employees. Room was comfortable, clean and spacious "

"We got surprised how everything was excellent. The food was amazing, great beach. Also the staff was very professional."

"The menu and food was excellent every order, except at the buffet. The staff goes beyond accommodating, and delivers excellence. The bed in the suite was so comfortable. "

"The hotel was wonderful! The beach was beautiful they take great care of the area. The restaurants were good I really enjoyed Azul for breakfast…"

"Very helpful and friendly staff!!! Anything we needed they took care of right away. "