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"The standout at this property is the staff. They are hardworking and wonderful. We had a great time and enjoyed the pools, food and drinks. My only complaint is that they didn't have much in the way of entertainment. When I last stayed at a different RIU in Cancun , they had entertainment nightly. "

"All staffs are so kind"

"The facility is extraordinary! It has 3 beautiful beaches, 3 beautiful pools, and jacuzzis. It feels like I'm in Ibiza. Our third time in Cancun and every time we come, we are totally satisfied with Mexico. The RIU chain in Cancun is excellent! There are only 3 things that should be taken into account (improved). 1- The quality of the coffee at breakfast is terrible. They should buy, import, a better coffee from a nearby Country (Colombia, Peru). Unless you want to import or buy a coffee from Italy. The quality of the coffee at has to be higher according with the RIU tradition and standard! 2- All the restaurants in the resort close too early. Some at 9:30p, others at 9p. That means that they don’t accept more clients after 8p. Unacceptable! 3- Under no circumstances should the Resort allow clients to walk through the main Lobby in swimwear. All clients must transit through the Lobby with at least a t-shirt. Education and Respect for All! Thank you RIU Palace Las Americas Cancun for everything! Best Regards. Danilo Torre & Family "

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"Wonderful vacation spot"

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"Nice place"

"10/10 loved our stay here. Every staff is so friendly. Food was good. This will be our go to resort for future trips. Shoutout to Jorge from Dalia restaurant for being the best hard working server ever and sweetest. Armando was our favorite bartender who made every drink really good. I do wish pool hours were extended to 10pm instead of 8pm because it’s still hot and bright out at 8pm, some music at the pools would be nice. Overall best experience and can’t wait to visit again. "

"The property was beautiful and clean , some staff was friendly some wasn't, overall I enjoyed it."