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"The room was ok. It was hot out and the staff did not turn the ac on, so after walking and sweating, we had to wait a while for a comfortable room temperature. The bathroom had a barn door that slid but did not actually offer privacy. The place is fine if you absolutely need to be in this area. I would not pay what I paid to stay there again. Mostly due to the location. The plus of the location is public transportation. The negative is the street is very dirty and unfortunately there’s a large...

"It was great!"

"Friendly People!"

"It mentioned that it was a 15 minute walk to Jack London Square. It’s more like 2 hours as you cannot cross over the water."

"The staff is rude and agressive Policies changes with each employee. Without the view, it is one level below Motel 6."

"Great staff and great location"

"I blame myself...I thought I was booking for The Jack London Waterfront Hotel. Unbeknownst to me, the hotel has been closed over a year ago. The Jack London Inn is a sleazy and dirty place. I had an event I attended in Jack London Square and wanted to be nearby. Anyway, I got outta there as soon as I saw day break. Also, I used the bathroom before I left and saw a big roach. The TV didn't work either."

"My vehicle was safe"

"This was one of the worst travel experiences I've ever had. The listing was misleading and did not match what was advertised. What I expected to be a hotel turned out to be a shared residence, and the overall experience felt nothing like what was represented on Expedia. The owner was rude, hostile, and intimidating. Instead of being welcoming or helpful, I felt threatened by the way I was spoken to. Customer service was nonexistent, and there was no attempt to resolve the issues or make things...

"Having a hot breakfast every day before venturing out around the bay area was very nice. Hotel staff was very accommodating and the location was great being so close to an Emery Go Round stop."