Find Hotel with a Concierge in Platanes

"Hotel catered to families with children."

"Great location! Parking is off site because it’s in the middle of town. Clean, nice breakfast, friendly staff. Thanks "

"The hotel was very clean, and all the staff were 1st class, even up to the manager, who takes time to ask guests if there are any problems. The only problem we had was the booking of the specialist restaurants, you were expected to book them via an app, this didn't work, had to argue with reception about booking a meal, after only being 9.30 & 10.00pm, not ideal when you are 75 yrs old, but after speaking to the concierge, who was very helpful and got us earlier times, it is not a problem you need when you arrive on holiday. Hopefully this problem will be sorted out and add to the good hotel / holiday experience "

"Beautiful hotel with three pools, excellent breakfast buffet, top notch service "

"Beautiful hotel located midway between Heraklion and Chania. Loved the beach and restaurant. Our room was amazing with our own pool and fireplace in our private outdoor area. Staff couldn't have been nicer. Loved Rethymno's old town which was a short cab drive away. Would highly recommend this hotel."

"Loved the waterpark esp for our son. Also the buffet for dinner was excellent, though the a la carte restaurants not so much. The room was spacious and clean with no carpet on the floor. Staff were excellent too, professional but friendly. The only thing missing was a bidet in the bathroom."

"Peaceful and gorgeous nature at its best. This was was my first time in Greece and this property will have me coming back for years. The property and beach are gorgeous. Everything is well maintained. The bubgalow room was spacious for two people. We didnt do the all inclusive but ate on the property a few times. Breakfast wasnt good but the Taverna had good and reasonably priced options. Kostas at the front desk was Amazing. He helped arrange rides, offered great suggestions and was super accommodating. I felt he wanted us to have a good trip. Loved the location . Walkable area with great food options and shops, super close to town and there is a bus stop right out front. You could stay on the property and have a great vacation or go out and explore. I can't wait to come back!"

"Stayed here last year and absolutely loved it so decided to go back…and we’re so glad we did. The food is delicious and not repetitive like some All Inclusive hotels. The staff are amazing too, so friendly and accommodating. New addition to the hotel from last year is the rooftop pool and bar… great for sunsets "

"The pools and outside space are lovely at its very picturesque but the room was very dated and the bathroom was in poor condition with glass slats missing. The air-conditioning is old and struggled to cool the size of room. The shampoo and shower gel dispenser was broken when i contacted reception the receptionist was unhelpful. People smoke everywhere and even an employee who has a room in a no smoking area thinks it ok with children around. "