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"Moon Palace had great reviews and so my expectations were high. It does have a nice calm beach. Unfortunately my visit was disappointing soon after arrival. I could deal with the dated appearance of the lobby but not a single room key bracelet of 5 ppl in our group, did not work at all upon arriving at the room, from 4:00pm to 10:30pm. We had to make multiple trips back to the lobby only for it to not be resolved at all. We were let into our room by housekeeping (who was afraid to do so as they...

"If you have any disabilities walking please bring your own wheelchair or walker. Only recommendation is the resort have golf rides or buggies for those who have difficulty walking. Also the elevators needs air conditioning or a fan the elevator is very claustrophobic. Also the lounge chairs in the lobby are too low for people who have disabilities. The staff is professional and hard working kind and very courtesy."

"Have fun"

"A hidden gem in Jamaica! It fulfilled my every need with service, professionalism and old school charm!"

"I had family emergency and needed to reschedule my stay. My agent and I tried contacting the hotel for three days and nobody answered or replied to emails. I travel to Jamaica few times a year, stayed in multiple hotels and customer service and communication in Sandals was the worst."

"Went during an off-season but enjoyed my time here. Fantastic staff and great people! They were very welcoming and extremely helpful. If you want to kick back and relax away from the touristy areas this is the place to be!"

"The beach is wonderful. Owner and staff need a class on proper etiquette . Great place for a budget vacation. Bed was comfortable. All you need is your bathing suit. Don’t go expecting too much, you won’t get it . Too many cats ."

"Great experience"

"I really enjoyed the warm swimming pool at night. The check-in staff was excellent and very accommodating. My only issue with the property was if you got any type of stain or mark on the towels or sheets they were going to find you for it."

"The room was neat clean, bathroom clean spacious, AC works well. My only problem was the TV,but the workers were very helpful,a big thanks to the young lady that came to assist with my room service she was very patient in regards to help with the TV and also the young man who also assist.and the staff are very caring.i wasn't feeling well in the night and I have to leave in the night ,when I go back to check out the receptionist was very polite and show concern.so again I just want to say thank...

"I enjoyed my stay at Fisherman’s Point Resort. It was peaceful and relaxing. Very clean. The staffs are friendly. it is located in a very nice convenient location. I will definitely stay there again and I recommend it to others."

"Most Sandals have been run into the ground, which is why Sandals must spend so much on advertising. Sandals Dunn’s River is an exception, but only because it is only three years old. Sandals hasn’t had the time to run Dunn’s into the ground, but return in 10 years, and it will fit with all of the Sandals. While a beautiful property, service is typical Sandals. It is very much hit or miss. Service recovery is a disaster at Sandals, but if everything is running, well, you are good to go. If you...

"The property is rundown but setved the purpose of a one night stay. It made up for it by providing a balcony ocean view."

"Very clean"

"The place was very clean. All updated amenities. Very quiet. I would stay there again. It’s also in the town area. Shops and restaurant is close. I had a great time"