البحث عن فنادق بتصنيف 5 Star في رنواي باي من SAR 546

"Check in process very unorganized with long lines. Room not ready at the 3pm check in time. Room shower needs a deep clean. Grout is black and brown. Beds are very firm. Bathrooms by pool area are not clean. No waiting staff in beach area or pool area. Resort lacked entertainment ands short staffed. Cat infested resort, cats on furniture In the common spaces. No alcohol being served before 10am and most bars close by 10 pm. Spa has ceilings falling down and holes in ceilings in the water areas....

"I paid for privilege service and was highly disappointed. Had to fetch my own drinks while others around me were being served. I had to ask another gentleman to order on my behalf due to this. I wish I could post the photos but was highly disappointed. There were some staff there such as Kash Joseph RuthAnn Claudine Millicent who I have gotten to know and made my stay comfortable but as for the pool and butler service would like a complete refund "

"Everyone was beautiful and the staff was super helpful and friendly."

"The pool was fantastic... beach area was okay too... Food,staff,property,everything was tops for me and my family... Love love love it...Definately going back very soon."

"Beautiful property, most of the staff are absolutely amazing... but due to the few inconveniences we had we will not be back to this couples.... we will stick with Negril and swept away, hopefully they are still as we remember . Still 5 star but dropped the ball on us this stay. Probably more my luck , then the norm."

"To have specific details on all properties "

"Neil and chase were wonderful butlers "

"Clean space, quiet area, host is timely with any requests "