"The rooms are nothing as what is described on Expedia. The front staff were extremely rude and unhelpful. The amenities Expedia claims the hotel has is false."

"The breakfast menu was adequate but pretty bland. Great location!"

"The breakfast was good but in 3 days nobody came to clean the room and take the garbage out. Otherwise everything was okay"

"Clean room, nice bar and cheap stay. Everything in the downtown area is in walking distance "

"The hotel has changed our room without informing us. We found out on our arrival and that caused us unable to check in. We stay at the front desk, trying to figure things out for about an hour. The front desk lady, called Srivya, was very extremely unprofessional and useless. She left us while we’re all in the middle of this situation just because she needed to clock out on time. And of course, another waiting game until a new staff showed up and helped us checked in. None of this issue was from...

"Everything was great, except that my room was near the front desk, and at night I could hear the front desk attendants talk and I could hear them in my room really loud. Loud enough to wake me up and not let me sleep. "

"It was clean and the staff had really good customer service"

"Muy buena opción si necesitas hospedarte cerca del aeropuerto de Cancún. Todo estuvo muy bien: la habitación limpia y cómoda, el personal amable y el proceso de check-in rápido. La ubicación es muy conveniente para vuelos tempranos o llegadas nocturnas. Además, el desayuno estuvo bien y el hotel en general se siente práctico, tranquilo y seguro. Sin duda volvería a hospedarme aquí."