"First of check in was a nightmare. They went with AI they had help there but if you needed help they were 30 seconds of help."

"Very nice hotel for the price. Crazy, but with a fridge, im surprised they don't offer a microwave option or at least in a lobby or certain floors. Sucks when you eat out and bring back food, but no option to reheat it up."

"Clean room"

"The shower was fixed and we had hot water Saturday night. Todd from Maintenance was amazing. It was hot in Vegas but he pool was closed daily at 5pm. So we were not able to see the pool."

"Some of the problems are common with the hospitality industry of Vegas and were known to me before: e.g. no free bottled water in room, no coffee machines in room, hefty resort fees regardless the usage, etc. The resort are showing its age despite being relatively young. The smoke odor can be smelt at the 2nd floor. The rooms was quite clean. The check in staff was very helpful. However the check out was pretty bad: the promised (in writing) $30 was not shown anywhere in the app or on TV in room...

"These guys are terrible. I paid for a king size bed and they ended up giving me 2 queen beds They said they over booked and they couldn’t upgrade me to a better room with a king size bed Worst experience ever and management were very rude!! I wouldn’t book here anymore nor would recommend anyone to stay here."

"It was a pretty room don’t get me wrong but the tv didn’t work, the tablet didn’t work, there was no liners for the trash, the pool was completely closed, we had to wait about half an hour for them to answer so we can get our bags, this just felt very ridiculous for the price you’re paying"