البحث عن فنادق في بولاس هايتس من SAR 258

"The staff were very inattentive . 4 calls over 2 days for housekeeping issues . Meal was corrected 2 times still brought the wrong order after she apologized for the first one . If I managed the place I would not be employed"

"The pros were that the staff were welcoming and helpful. Room service was good, timely, and delivered hot. The lake view was impressive. The proximity to Navy Pier, Ohio St Beach, and the Magnificent Mile was excellent. The cons were that the pillows and duvet inserts needed to be replaced - stuffing was matted and lumpy. The beds are smaller than what we usually get in a double queen room. There was no couch in the double queen room (only in the king). The bathroom was also small, had a lack...

"The hotel does not have microwaves in the rooms. Guests have to walk into the hallway to use the microwave, and the refrigerator in the rooms does not get cold. I was a guest twice at this hotel within the last year, so it's safe to say that this issue with the refrigerators is a problem with them all."

"The bat was awesome!"

"Great location"

"Very friendly, helpful staff! We were offered a welcome package with a map and discounts to a couple localized restaurants at checkin. Great location in the city! Loved our stay!"

"Breakfast was good"

"Inadequate A/C Heavy doors slamming all night Room wasn’t cleaned every day Pool didn’t have easy access"

"Great location near Park, museums, restaurants, River Walk, and theaters. Kudos to Gail and Alex at the Concierge Desk -- they were so very helpful, patient and kind."

"After a long day of flight delays we get to the hotel around 10pm and they told us they had given away our room for that night so we had to go to another hotel for that night. The manager on site was not helpful or understanding of the inconvenience this was and how it added to vacation time lost due to have to keep packing up our bags to move to a different room. When we arrived the next morning we were offered a room that wreaked of lysol. Once again we had to move to another room. They...

"Very nice!!"

"Very nice place to stay and close to everything!"

"Todos los días hicieron el aseo en la habitación sin necesidad de solicitarlo. Las camas son cómodas y las almohadas excelentes! En el lobby no le tocó personal que hablara español aun así su amabilidad y disposición a ayudar fue muy buena! Su ubicación también muy bien llegas caminado a todos los puntos importantes. Sin duda regresaría"

"The staff was very friendly and helpful. Everything was very good."

"This hotel still has very dated beds. They’re box spring and not very comfortable. We were right by the elevator which was very loud. The staff were fantastic, but the Hotel was not. They also add more fees after you pay through Expedia so this room ended up being over $200."

"Close to park and restaurant"

"I absolutely love this place! I love how as soon as you enter in, there’s a Starbucks if you need a morning coffee, how the pool and hot tub were family friendly, especially how the pool and hot tub were connected to the gym. The room was spacious and well-appointed, and the staff were all very friendly and helpful. It also couldn’t have been in a more convenient location, close to everything downtown and connected to Northwestern Hospital."

"When I arrived to check in at 6pm I did not have a room. I had paid for a Queen bed, city view. I was given the option of two queens without a view or a King bed with a view if I could wait an hour to check in. I was travelling with friends and we had reservations at 6:30 for dinner. I asked if I would have the King if I checked in much later that evening and was told I would. When I checked in at midnight I received a Queen bed (not the promised King), but did have an amazing view."

"Ourdoor terrace was closed for renovation"

"Upon our arrival, the toilet in the bedroom had feces on the outside—it was clear it hadn't been cleaned properly—and the refrigerator wasn't working, causing my baby's food to spoil. The reception staff was unfriendly."