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"The service was amazing and the amenities were plenty. Would definitely come back next time"

"Amazing property. Helpful staff they understand english. Multiple food options in restaurant only a few vegan options. "

"My stay at this hotel was simply amazing, The room was so spacious and comfortable. The staff were so friendly and polite and helpful. Highly recommend staying here."

"Great location near the main shopping area, convenient walk to popular attractions without being too close to crowded areas. Would recommend and would return for a stay."

"Super kind host, "

"The hotel is great. Service very responsive and keen to help. Room very spacious and comfortable. Hotel shuttle service was very useful as hotel is some distance from public transport. Rates not cheap but reasonable for what the hotel offers."

"This was by far the BEST hotel we stayed in on our trip to Japan. It was probably the best hotel I’ve stayed in. The staff and check in process was so smooth and efficient offering us a welcome drink. Also our suitcases we forwarded from our hotel before in Tokyo and the staff had put the luggage in our hotel room waiting for us which was amazing. The hotel offers so many extras with a lounge area in the basement with a room full of free snacks and drinks 24/7. Also our rooms were provided with skincare sets, razors, toothbrush body towels etc. it also rained one day and they provided us with a free umbrella to rent. The room was so nice and spacious which is rare in Japan we found. We were also a three bed room and which didn’t matter it still felt spacious. The beds were so comfy and the shower was amazing and spacious. The location is great being only around a 30 minute walk to the geisha district and about 20 minutes from Shinkyogoku shopping area. We barely used public transport which was great. However if you do use it there is a metro line only about 3 minutes away which connects you to Kyoto station. The breakfast was amazing, a huge buffet with such a range of items the French toast was amazing!! Definitely get the breakfast add on as it’s so worth it and you also get a voucher for a light snack around lunchtime. Overall I couldn’t recommend this hotel enough I wish we stayed here longer because I loved Kyoto so much but also for this hotel!!"

"very nice room with great amenities!"

"our first room was a box and the bathroom was so tiny but we complained and were upgraded to a really nice room with a wonderful bath outside, shower outside too! our room looked out onto lake biwa you really need to be into authentic Japanese food for the dinners. the staff treats you like royalty they have a shuttle to the train station which is awesome "