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"I would highly recommend this hotel to anyone planning to stay in the Hakone area. The staff is beyond kind, amazing buffet/food, very clean, beautiful and spacious rooms! I hope I get to stay here again. They have a shuttle from Odawara station to the hotel. The only downside is it’s not directly IN Hakone, but it was convenient enough to get around with the shuttle service. The staff was so welcoming and kind. Can’t wait to stay here again!"

"Son súper intensos con los horarios"

"We love this hotel We got picked up from the train station Breakfast was brilliant The hot pools/baths were beautiful Staff were very friendly and helpful Our room was spacious and clean We really enjoyed our stay at this hotel"

"Beautiful rooms and property. The size of the rooms were fantastic. We had a wonderful stay! I only deducted a star because there’s no room service and some of the vending machines are inside the onsen area, so they aren’t accessible by both men and women on particular days. Also be aware that only one onsen has a Mountain View, and it may not be your day to use it if you’re a man or woman,"

"Great food services!!"

"Beautiful and funky property. The shared spaces were very nicely appointed with a room full of records and artsy books. Loved the indoor and outdoor onsens here as well. The tatami mats and floor seats were a unique experience as well. The only small negative is that it is a little off the beaten path but even with that point & that it was raining, we very much enjoyed our stay here and would recommend."

"The hotel setting is absolutely beautiful, the staff extra lovely and helpful, the breakfast and dinner included were fabulous . I chose a room without the lake view and would upgrade next time but pure was still lovely . The onsen was relaxing and cocktails overlooking the footpath great. It was a wonderful adventure from Tokyo to Hakone on the Romancecar train then the switchback train and cable cars to the hotel and good that a direct bus can take you back if time is short . The Hakone free...

"The exterior of the hotel (gardens, public areas) are really nice. The rooms are VERY dated!!! Clean, but dated. I had a room with no shower, and very small. The price was ridiculous by any standards! It was a room worst than any hostel I have ever stayed in, but the price was nearly 300 dollars a night. Food is much worse than it used to be in the past! I have stayed here many times, but seems like quality took a dive… They need a massive e upgrade of their rooms."

"The property itself is really nice and they offer pick up/drop off from Gora station. Breakfast was good. There isn’t a lot around this hotel so it seems best for those planning to stay at the hotel for meals/amenities/etc. They offer scheduled drop offs at Odawara train station but it’s only convenient for those going back to Tokyo (we were headed to Kyoto and had to take the city bus instead)."

"朝食ビュッフェを楽しみにしていたが、 熱いはずのものも、ぬるいかんじで残念でした。"

"Lovely room, garden and delicious meals!"

"Great stay!"

"We loved it here! So relaxing after a few busy days in Tokyo. Food is amazing and plentiful, and the onsen literally felt healing"

"We stayed on the top floor with our own private onsen. Our room was very spacious. We loved the authentic experience of eating at the low table and sleeping on the futons on the floor. The massage chairs were wonderful. We tried every private onsen and really liked we could reserve these with just the 2 of us using them. Most of all we really wanted to thank the very very nice employee/owner who went above and beyond by taking us to the Odawara train station 30 minutes away in her own car...

"Para ser turista por cuenta propia es perfecto. Estas a minutos caminando del Shire, tiene shuttle al muelle, de ahí sale el barco a al telefererico, es super fácil de moverse por la zona. La vista al Monte Fuji fue hermosa!"