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Hakone Kowakien TEN-YU

4.5 star property
Luxury ryokan with a sauna and spa services

Choose dates to view prices

Photo gallery for Hakone Kowakien TEN-YU

Reception
1 bedroom, in-room safe, blackout drapes, cribs/infant beds
Hot springs
Executive Suite with Open-air Onsen Bath, Non Smoking (Dinner starts at 5pm) | 1 bedroom, in-room safe, blackout drapes, cribs/infant beds
1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Housekeeping
  • Parking included
The current price is SAR 1,277
SAR 1,552 total
19 Aug - 20 Aug

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Spring water bathtub
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Spring water bathtub
Hair dryer
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Spring water bathtub
Hair dryer
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) | 1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.4 out of 10
Very good
(5 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Spring water bathtub
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Spring water bathtub
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(57 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Spring water bathtub
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Spring water bathtub
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Spring water bathtub
Hair dryer
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Spring water bathtub
Hair dryer
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) | 1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Spring water bathtub
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout drapes, cribs/infant beds

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Spring water bathtub
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407

What's nearby

  • Hakone Kowakien Yunessun - 2 min walk - 0.2 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Ropeway - 7 min drive - 5.3 km
  • Hakone Shrine - 7 min drive - 7.7 km
  • Lake Ashi - 8 min drive - 8.0 km

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Haneda Airport (HND) - 84 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪GORA BREWERY & GRILL - ‬3 min drive
  • ‪手打ち蕎麦金春 - ‬13 min walk
  • ‪ラウンジ花影 - ‬19 min walk
  • ‪箱根飲茶楼 - ‬16 min walk

About this property

Hakone Kowakien TEN-YU

Luxury ryokan near Hakone Kowakien Yunessun
Located close to Okada Museum of Art and Hakone Open Air Museum, Hakone Kowakien TEN-YU provides an indoor mineral hot spring (onsen), a terrace, and a garden. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a massage, a body treatment, or a facial. The on-site restaurant, Geihinkan(Steak), serves dinner. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Hot springs on site, a 24-hour front desk, and free newspapers
  • Multilingual staff, an elevator, and smoke-free premises
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 150 rooms include comforts such as private hot tubs and air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Highchairs, baby baths, and children's dinnerware
  • Spring water tubs, bidets, and free toiletries
  • 50-inch LCD TVs with digital channels
  • Wardrobes/closets, refrigerators, and cribs/infant beds

Languages

Chinese (Mandarin), English, Japanese, Korean

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Kaiseki dinner - Breakfast and Dinner included Japanese room Twin, Annex (No bathroom) | Room amenity

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 173 reviews
The price is SAR 1,260
SAR 1,393 total
29 Jul - 30 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - midnight
  • Massage
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Sign language-capable staff
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 3300.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

We should mention

Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Is Hakone Kowakien TEN-YU pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hakone Kowakien TEN-YU?

Self parking is free at this property.

What time is check-in at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Kowakien TEN-YU?

Check-out is at 11:00 AM.

Where is Hakone Kowakien TEN-YU located?

Located in Ninohira, this luxury ryokan is within a 5-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 2 mi (3 km). Kowakidani Station is 15 minutes by foot and Hakone Gora Station is 22 minutes.

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Hakone Kowakien TEN-YU Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1244 out of 1519 reviews
Rating 8 - Good. 181 out of 1519 reviews
Rating 6 - Okay. 51 out of 1519 reviews
Rating 4 - Poor. 21 out of 1519 reviews
Rating 2 - Terrible. 22 out of 1519 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shahrokh

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful setting, spa, and food.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay and can not wait to go back.
Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay :)
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Buffet was excellent
Stayed 1 night in Jul 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing, even with a small baby. The bed was hard but the room was nice over all.
Stayed 1 night in Jul 2025

10/10 Excellent

Octavio

Liked: Cleanliness, amenities, property conditions & facilities
Service is excellent. Rooms are very clean, comfortable, and spacious. And for the kids they offer free ice cream.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Onsen resort. The services and team were courteous and professional.
Stayed 1 night in Jun 2025

10/10 Excellent

Anselm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels at period! The quality of service and the atmosphere at this establishment was gold standard.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although location-wise I'd recommend having a car, there is so much relaxing to do here that I don't think you'd need to leave the property the whole weekend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs, spacious room, nice facilities, and great buffet breakfast with lots of options.
Stayed 1 night in May 2025

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great facilities, relaxing views, well maintained, clean. The breakfast could be improved I can see they placed 70% of the same dinner food. Very few options for internationals.
Stayed 2 nights in Jul 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll be back!
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
An amazing hotel, with excellent amenities and an amazing view.
Stayed 2 nights in May 2025

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! Staff was very attentive and accommodating! Food was perfect; the breakfast buffet had everything you could ever want and it was all delicious! The dinners were excellent and memorable! Overall, could not have been better!
Stayed 3 nights in Jun 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with clean, modern architecture. The staff were nice, friendly, and attentive to requests. Although a bit pricey for the room rate, I highly recommend staying here if you ever come to Hakone, Japan
Stayed 3 nights in May 2025

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dinner. comfortable room with hot tab
Stayed 1 night in Jun 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, great food and outside Onsen, very convenient for getting around to other sites, helpful staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Deepthi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience with Ten-yu. We spent a few hours in the attached water park and enjoyed the private onset in the balcony. Free ice cream, tea and snacks in lobby was an added bonus. No need to even pack a bag- clothes, night dresses and all toiletries were complimentary.
Stayed 1 night in Jul 2025

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the onsen experience. We had never done it before and they had a “lesson” for onsen etiquette which was helpful. It was very clean and relaxing. It was nice to have a free ice cream every day after bathing at the onsen, and fun to walk around the property in our hotel robes. The only issue we had was 2 little kids running around and talking loudly in the onsen bath area which was disruptive, but not the hotel’s fault.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful, relaxing place to stay. The buffet was very delicious. The onsen was heaven. We had our own tub on the balcony that was a dream. The shuttle stops frequently and can take you quite far, and can get you connected to the trains. They have free coffee and ice cream that my kids were obsessed with. Connected to a nice market and a water park. Breathtaking views!
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hakone Kowakien TEN-YU delivered exactly the kind of “only-in-Japan” immersion we were hoping for—arriving to find yukata waiting in the room, then wearing them to both dinner and breakfast made the whole ryokan experience feel authentic and fun. The entire property has a spa-like calm: steam rising from the open-air onsen, pine trees framing every window, and soft koto music in the halls. Staff were gracious to the last detail, guiding us through the kaiseki meal and making sure even our brief one-night stay ran smoothly. My only real regret is that we couldn’t stay longer; TEN-YU is the kind of place where you instantly relax and wish you’d booked another day just to soak, stroll, and repeat.
Stayed 1 night in Jul 2025

10/10 Excellent

angran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is all good
Stayed 1 night in Jul 2025

10/10 Excellent

Yuh-Shin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, exceptional breakfast buffet, nice kaiseki dinner, loved the private onsen
Stayed 1 night in Apr 2025

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best place to stay in Hakone. Great service food was very good with their all you can eat buffet dinner and breakfast. Onsen and facilities were very well maintained and very clean and neat. 100% would stay here again.
Stayed 1 night in Apr 2025