"Nice location, small room but to be expected. Fast elevators."

"Did not get to experience the full suite of amenities, but absolutely amazing staff and hotel. Room was amazing, check in check out was fantastic and easy. Can not wait to go back for a longer stay or even an over night again. This is my new spot and should be everyone elses."

"Summary: Incredible staff went above and beyond. They just about overcame the issues related to the renovations beginning and being needed for the room in which we stayed. The lobby has already been completed, and looks excellent. I would stay here again after the rooms have been renovated. The rooms are huge by NYC standards and the views are excellent (three bridges!). Details: On top of the rooms being at the end of their natural life, the bathtub and shower valves did not seem to work...

"BED BUG WARNING!!! I paid nearly $600 per night only to be brutally bitten by BED BUGS all over my neck and chest. For a hotel at this price point, you expect a basic standard of hygiene and professional service, but this property failed miserably on both. The reaction to the bites was so severe that it required medical attention. When I reported this nightmare, the hotel’s response was even more traumatic. They hid behind a "licensed inspection" report that claimed they found nothing,...

"DONT STAY HERE, during the stay the bed had bed bugs, I had beg bug bits on my arm and my partner had it on her leg, the bites were in a curved shape and we even had pictures of it, she even had to throw out all her clothes that was in the luggage, staff agreed to refund us but after we left they changed their words and said they only agreed to partial refund. absolutely crazy."