"Great customer service "

"Comfortable room, bed. Good breakfast. Convenient location. Will definitely stay again"

"The guy at the desk was very helpful. Showed me and my husband how to get around downtown! Roos was clean. Will be booking here everytime we visit chicago. Great location as well. Close to magnificent mile ! "

"Your staff accommodated me when I called to let them know I was having issues with my flight coming in and would be checking in late, at some unknown hour. Thank you for coming to the desk so quickly at that late hour. I was exhausted and not needling to wonder if someone was coming to give me a room key was great. "

"Nice clean and affordable place"

"Cleanliness "

"Everything was fabulous, I loved the service, a 100% to the person who works at breakfast, very kind "

"Didn't "