Find hotels near Metropolis Performing Arts Center, Chicago from SAR 372

"They have 24 hour laundry, but oddly it was not accessible if anyine closed the door, which there was a sign requesting that it remain open. Please read people. I am certain, based upon the upkeep of the property that whatever the issue, it was in the process of being fixed. There is self parking available, and you receive a parking pass, which I find comforting, only vehicles authorized are allowed on the property. The rooms are kept clean and stocked, and the housekeeping staff is polite. I only rated them a 4 because I had a noise complaint which was handled oddly, I simply asked if the children in a room were being supervised because they had been unruly for 4 hours and was advised by the desk clerk that she wasn't at liberty to share that information. Upon arrival, you sign a noise ordinance. If she knew or didn't know, she made no effort to resolve the noise complaint, instead her superior handled the issue, which my husband and I felt was a bit much, because she could have made the same call to the room that her superior did. All in all, the staff is friendly and will answer any inquiry if they can. And they don't give information that is not across the board. If you have pets or children, the property is well lit for walking your dog and the window sills are comfortable for cats and small dogs. There is no smoking in the rooms, but they have ashtrays placed in several locations close to the doors in well lit areas, so alone or with a group, you can feel safe. "

"Very dirty. No lock in the bathroom. So very old"

"front staff was great just the cafeteria lady she had an attitude the whole time but everything else was great.."

"They apparently started remodeling this hotel but only did it halfway. The sink and floor of the bathroom were nice, but the shower was one of the worst I have seen - worn and nasty looking, and there was a place on the shower wall where the shampoo and conditioner had been ripped off and it had not been repaired. I would have avoided stepping foot in the shower if I could have. The carpet in the room had what I assume were permanent stains. Breakfast was pretty basic, not much to it. When I spoke to the manager about the condition of the shower he basically said it was out of his control and that is why the price is cheap. "

"Did not clean the rooms as in the past"

"Comfortable stay; great communication"

"Such a beautiful home ! It was prefect for our family trip to Chicago. We had our individual space and then enjoyed watching movies and having meals together in the dining room and kitchen. The hot tub was great! And we also enjoyed walking around the neighborhood and into the quaint town. "

"It was clear that house was owned by a private equity firm and it was handled like a business. We had a multi month stay and only asked once for it to be cleaned once, and they charged us for the cleaning. Meanwhile, they would’ve paid for five or six cleanings themselves between normal stay guests.They did a good job renovating the house they bought though."

"We thought the beds and pillows were absolutely perfect! Very comfortable! It was a great place to stay! Thank you!! Jill "