ابحث عن فنادق بالقرب من ركاتو مول، في دبي من SAR 197

"​This was once a great resort, but it is now in a rapid and heartbreaking decline. The entire operation is unprofessional and outdated. ​Major Issues: ​Terrible Check-in: Slow, rude service. I witnessed a loud verbal fight between two staff members at the front desk during my check-in. ​Abysmal Customer Service: Trying to resolve a simple payment issue required multiple international calls, which were often rudely terminated by the reservations team. Email complaints are completely ignored. ​Outdated Rooms: The room sofas are at least five years old, severely uncomfortable, and unacceptable for the price paid. ​Hygiene Disaster: Housekeeping is poor, evidenced by cockroaches in the room throughout my six-night stay. My attempts to change rooms were ignored. Clearly, no one cares about guest welfare or basic hygiene standards. ​Conclusion: ​Avoid this hotel. Dubai has countless better options offering superior value and price. Do not book here—unless you enjoy sleeping with insects. This is from once a loyal customer"