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"Great location, good staff"

"Beautiful hotel in a perfect location. Everything is walking distance. Staff was amazing, food was very good in the restaurant. "

"The quiet sorroundings"

"Pity about the scaffolding in front of the windows, we had a noisy neighbour but we asked to move room which eliminated that problem. Great breakfast."

"We were here for only one night due to a train transfer to Rome airport but this was an excellent choice. There is an underground tunnel immediately outside the front door that leads to the train station. Breakfast opened at 7am which was perfect considering most other hotels we stayed at started later. This allowed us to grab a quick bite prior to departure. The area outside can be quite congested due to the train station but it is less than a 5 minute walk to the Duomo and 20-25 minute walk to the Ponte Vecchio. At breakfast ( located at the 5th level), the spread was abundant and we were blown away by the views including the Duomo. There is an outstanding rooftop as well. The room was large by European standards with a very high ceiling and wood coffered. They had complimentary cold drinks and juices in the fridge. All in all, we had stayed here 20 years ago and were very impressed with the updates and the makeover. The staff were all very accommodating and pleasant. Would easily stay here again. "

"Great hotel, staff and amenities."

"The staff was awesome and the area fantastic. The rooftop view amazing. I would caution though to make sure there are no stairs to your room once you get out of the elevator. We ended up with 17 stairs to get to our room. My bad as I should have asked or made it known we needed accessibility. Lesson learned. Overall we did okay. "

"Amazing staff, excellent breakfast and location. "