"Outstanding service! I had a travel crisis and needed to figure out how to get an emergency passport. Samuele, at reception went completely above and beyond to help me research the process, print paperwork, and figure out my next steps. Exceptional staff and highly recommended!"
"I really enjoyed my stay here. This hotel is at a perfect location. You can easily walk to the major sights of Florence and even airport travel is a snap as a 20 minute tram ride drops you right by the hotel. The airport travel to the hotel and back to the airport was among the simplest I’ve ever experienced in any city and you can’t beat the cheap cost either.
I enjoyed the breakfast a lot and my room even had a small balcony which was a nice surprise.
The staff was nice too. There was one...
"The location is fantastic - right in the middle of a central part of historic Florence with great sites, shopping and food. It was 104F while we were there and our first night, the AC in our room did not work despite being told at check-in and later that it would be fixed by 20:00. We were told there were no other rooms available and had to beg for a fan. The AC was going to be fixed the next day and by 17:30, it was still not fixed and had to demand a new room. Second room was better and had...
"Our room fridge did not work properly and when we informed the receptionist, he said I can’t do anything and he didn’t even offer anything instead. So inconvenient."
"Superb location! Minutes away from major attractions, so we were able to go back to the hotel multiple times during the day to freshen up and cool down in the hot temperature this August. Breakfast selection was good, room and bathroom were very spacious and clean. The receptionists there were very friendly and helpful too. We loved our stay here while in Florence."
"Strong smell in hallway and room. Not a foul smell just an unpleasant strong perfume type of smell. No in room coffee maker or full length mirror. Bathroom window wouldn’t shut all the way and mosquitoes were getting in, not to mention the sounds from the busy square below. Ugly wall paper too. Just ok. Wouldn’t stay again. Breakfast servers were super nice and the cappuccino in the morning was a highlight!"
"Clean room and staff very helpful indeed. Excellent distance from everything in Florence that you'd want to explore. Shops and cultural sites all a short walk. Room usefully appointed and quiet."
"FYI Rooms are small but views are amazing! Staff are polite, accommodating, knowledgeable & very kind and helpful. The property’s very clean & tidy. Continental breakfast is typical Italian, delish! We’re planning to stay here again next year."
"The rooms don’t match the pictures! Property is soooo dated and not clean! We were checked into a dirty room and they refused to refund me the money but offered a different room (larger). I had to move twice due to availability. Good location"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
