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"Clean and very nice hotel in a quiet area. Very helpfull and friendly staff. It makes it personal when they know your name after the second visit at the receptiondesk! Lovely breakfast with a lot of choice. A pity it closes already at 9... Easy to go to Vienna centre by public transport (takes about 25 min.). "

"Great service especially from Isreal! However, we booked this hotel because of the spa but there isn’t a pool just a sauna. Very close to the station where you can follow links to central."

"Quiet, near the metro, exceedingly friendly staff. The only real inconvenience is the absence of room service or a nearby restaurant during weekends or off hours. Otherwise superb."

"Great staff, location within 2 mins of palace, very clean and spacious for the price. Automatic blinds and Rituals toiletries a nice touch. "

"Big clean apartment , far from centre but close to metro stations. Easy communication via whatsapp with the management ."

"Calling a number before the Apartment Main Door opens, is not the best!! This was not stated on your Booking site. Secondly, it was never stated in your website that one would be surcharged for wanting a clean pillow case / bedsheets. This property has some hidden charges which is not tenable, they need to be open when dealing with guests."

"A great apartment, newly furnished. Well located for public transport but a strange neighbourhood."

"Rude staff... false advertising... We left after 3 hours because it was so bad. Hotel.com should be ashamed of having such this place offered on their site. I relied on the pictures and descriptions from the Hotels.com website when I selected this hotel —- and I completely got screwed! Nothing at this place is reflected in the pictures. The descriptions are false. I was expecting a 200Euro a night room and I got a -10star hotel! Lesson from this experience — check tripadvisor.com. If I...

"Was not informed about mini bar until checkout "

"This unit did not have an outside door key, but the telephone entry option is perfect (unless your phone is dead). I think the previous resident lost the outside door key, as 2 other units I have rented contain the outside door key. The buildings are a bit older and dusty, but everything works, and inside the unit everything is clean and modern and sufficient. The value is excellent and I plan to order from Check Vienna on my next trip to Vienna."