"My stay at this hotel was disappointing due to the way my family was treated. While at the buffet, staff approached us rudely and asked us to get up from our table, saying it was too late, without any courtesy or understanding. The interaction felt disrespectful and left a negative impression on what should have been a pleasant experience. I hope the hotel works on improving customer service, especially in how guests are addressed. The only polite and professional staff member was the lady at...
"My stay at this hotel was disappointing due to the way my family was treated. While at the buffet, staff approached us rudely and asked us to get up from our table, saying it was too late, without any courtesy or understanding. The interaction felt disrespectful and left a negative impression on what should have been a pleasant experience. I hope the hotel works on improving customer service, especially in how guests are addressed. The only polite and professional staff member was the lady at...
Cynthia K