"The hot tub wasn’t functioning. It was broken cement/plaster with a “caution” tape adjacent to the pool. Should really let customers know when services are t functioning as they may have gone there specifically for that amenity. Such as myself."

"My guest and I got bit by bed bugs"

"The staff at the front desk was awesome"

"The environment is great, but what really stood out to me was the employees at the front desk. Upon checking in at around 8:30pm the front desk girl was super nice and welcoming. After that at around 11pm a new lady took over her shift and we could tell she really did not want to be there but again in the morning it was a different girl and she was also really nice and accommodating."