"We didn't use the amenities, as we ate out during our stay.
Overall, we had a comfortable stay, but there was some confusion regarding the room arrangements at both the beginning and end of our stay.
I had specifically booked the room to ensure a comfortable stay following an operation and had contacted the hotel in advance to request a room close to the lift. Unfortunately, it appears this request was not added to the booking.
When we arrived, we had to pay for an upgrade because the beds in...
"We didn't use the amenities, as we ate out during our stay.
Overall, we had a comfortable stay, but there was some confusion regarding the room arrangements at both the beginning and end of our stay.
I had specifically booked the room to ensure a comfortable stay following an operation and had contacted the hotel in advance to request a room close to the lift. Unfortunately, it appears this request was not added to the booking.
When we arrived, we had to pay for an upgrade because the beds in...
Genelva