Find hotels near London Designer Outlet, London from SAR 240

"Clean room, breakfast staff was very polite and helpful."

"We had two nights here lovely hotel, Breakfast had plenty of choices, cooked, cold meats, cereals etc its a help yourself Breakfast. Rooms are clean, we had a queen sized bed which was a little lumpy perhaps they need some new ones but the pillows were lovely & soft & comfortable. Staff very helpful & friendly. Its our second time here & will definitely stay again. "

"As was planned I only spent one night at this property. The staff are very friendly. The room was clean but pretty small. The shower is extremely small. The pillows are not very comfortable. The neighbourhood is pretty busy and noise the whole day and night. I couldn’t sleep for more than two hours together because of the outside noise."

"​Came to express a deep gratitude for Grazina and Kevin at the Hoxton. Grazina is an absolute angel and Kevin is such a caring sweetheart. I would return just for them. ​The hotel is lovely but they took it to another level. The rooms are wonderful. I love the turn of the century apartment ​(stripped bare​) style, warm and ​n​icely compact. I appreciate how un-condo-like the space is. The view and location are the perfect amount of lively​ and serene, off the park, and close to so many amenities. The bar and restaurant area is ​b​oth futuristic and 50s/60s feeling but with no pretense​--Like a really cool Jetsons interpretation of future. There is ​a ​sincerity and thoughtful​ness​ to all those who work ​a​t The Hoxton ​a​s well. Every staff member, even met in passing, was ​so kind, thoughtful, welcoming and sincere​ly so. "

"Check in was OK although member of staff left the desk twice to check something about the booking and the room without explaining why...keeping a tired customer informed is helpful...she was just checking the room was ready. Stopped four nights...second morning note pushed under door advising us to contact reception as we had not paid!!!! They had credit card details and hadn't taken the previous day...! Room was not cleaned/refreshed unless we asked...only done twice in a four night stay. Ignore the automated check out email. We completed it on the fourth day only to be told we still owed for three nights even though we had already paid in full as above. Manager confirmed all paid and this was an automated email...need to updated their automated processes. Hotel was in a good location, clean, adequate but a little dated. We would have be quite happy with everything if check in had been completed properly, the room was refreshed daily without asking, and the automated system hadn't advised us we had a balance outstanding when we'd paid in full."

"Nice hotel and clean but somewhat small rooms and lacking some amenities. The hotel room was good but seemed to be limited with temperature controls and also didn’t have an in room coffee maker (there was a kettle and coffee bags though). We had one day that didn’t have hot water and the room couldn’t get warm enough even with the heat all the way up. The tub was narrow and you had to stand on a curved surface which would be challenging for some guests with mobility concerns. Other than that, the hotel was clean and the staff were friendly and helpful. The area around the hotel is nice and posh but requires a good amount of walking to get to restaurants or metro. Kensington Palace and Garden was close enough to walk to on a nice day."

"Breakfast was excellent and diverse."

"Perfect stay - lovely property"

"Small but ok. "