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"Stayed here for one night. Grounds are very pretty and hotel is based on the side of quite a steep hill so quite a lot of stairs and ramps. There are some lifts to parts of property but not all and they are in odd locations, for example one led to a pitch black banquet hall that you needed to pass through. Staff were helpful, you got a welcome drink too. As a gold member we got an upgrade but not sure on its improvement over standard one. Worse view and same interior. Bed was quite...