"As I was checking in one person was checking out and expressed how discouraged he was about his room and stay. I was there 3 nights and there no room cleaning, no clean linens. No coffee supplies. I had to go to the counter everyday for coffee supplies. Some of the lights were not working."

"Bonne accueil et déjeuner diversifié. Chambre de bain fonctionnel mais vieille. Chambre mal isolé on peut très bien entendre les voisins (bruyants)"

"Didn’t like the creaky floorboards in the bedroom. Breakfast didn’t seem very organised needed extra staff to cope, didn’t even have marmalade."

"I arrived to the hotel late at night around 11pm after numerous travel delayed There’s a heat wave in London at the moment and when I got to my room the temperature on the control was reading 30 degrees. I attempted to turn on the air con but it didn’t appear to work I called the front desk and a member of staff attended. He was unable to help with the air con and said it would have to be reported the next day. He then provided a fan which unfortunately just circulated hot air around the...