"My third time staying at BW Ariel.- Great customer service. Clean sheets, breakfast selections also great and above all location to buses are a breeze infront of the building."

"Great hotel and I would stay here again."

"Not clean Management not helpful Dirty sheets Dirty bath"

"A small hotel where I love to stay, because it feels like coming home."

"I arrived to the hotel late at night around 11pm after numerous travel delayed There’s a heat wave in London at the moment and when I got to my room the temperature on the control was reading 30 degrees. I attempted to turn on the air con but it didn’t appear to work I called the front desk and a member of staff attended. He was unable to help with the air con and said it would have to be reported the next day. He then provided a fan which unfortunately just circulated hot air around the...