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"On my first day as soon as I checked in a dog was continuously barking to the point I had to report it. Same day at 3:00AM a fire alarm was blaring asking everyone to evacuate the hotel. I was on the ninth floor! When we got to the third floor the stairs were blocked and no instructions as to how to proceed, so we had to reenter the floor and use another exit. All that to be told it was a false alarm. The lack of security and safety was non existent. My room had a connecting door and the noise...

"The staff was phenomenal. The amenities were exquisite. And the location was perfect. I loved the views from the roof top and I will be back."

"Check out was supposed to be at 4 pm and the room wasn’t ready until almost 6pm. The lady at the reception wasn’t very helpful. Other than that, everything was fine."

"Lovely"

"This was one of my better experiences at a hotel! The staff was so friendly and the location was perfect! The room and entire property was extremely clean! I will for sure be staying here during all my future San Antonio trips!!"

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"Nice balcony that's shared which you can't see in pics. Bed is firm but comfortable. Room is really small but just right if you using it to sleep in for 2 people. It's an older building but was very pleasant to stay in and seems to be really well insulated,the only sound you hear is if someone from the next room is going in or out their door."

"Excellent excellency n more excellent"

"Nice staff and clean property!"

"Estaba limpio todo y muy cómodo, todo cerca"

"There are plenty of amenities nearby, so you don't need to go anywhere else."