Find all hotels by Independent in Kraków Old Town from SAR 344

"Very good location, clean and overall was pleased with the choice. The hotel is only about 2 blocks off the square and about 3 blocks from a major shopping center. I bought a bunch of suit jackets at the mall.. loved the whole area. Evenings are wonderful in the area with the restaurants and the people walking in the streets and the park. Only negative was at breakfast there was a girl that had a pretty nasty attitude. Short girl, with black crew cut hair in her twenties. The first breakfast she said something to me in polish I assumed and I said "oh sorry I only speak english". Then she yelled at me "I AM SPEAKING ENGLISH". She was apparently asking for my room number, but didn't sound anything like English. That's ok she couldn't speak clearly enough, but to get nasty and chew me out, not normal. I said sorry about 4 times.. she just was silent to me and weird looks. I try and speak Spanish at times and people may not understand me, but I wouldn't ever dream of chewing someone else for my clarity. Then each and every day she would not clear my table, but do everyone near me. Give me looks, kinda ignoring, Weird, weird. I'm an easy going, nice guy and polite. No reason to have an attitude like this. All the other employees there were very nice. Overall I would highly recommend this place. Breakfast food was great. It's not a fancy hotel, but clean and perfect location for quick in and out. Price was reasonable. Thanks "

"Brilliant hotel. We had a lovely welcome by the lady on reception after a long journey and arriving much later than we were due to. We were tired , but the lady made the check in seamless and couldn't do any more to make us feel really welcome. The room, even though it was one of the road facing rooms, was extremely quiet, as the road is not one that has passing traffic so extremely quiet, and borders on to the park that circles the old town. We did have a problem with the air conditioning, and the room did get quite warm a couple of the nights, as for some reason, the Aircon goes off by itself in the middle of the night, so we had to contact reception to change the settings for our room which seemed to sort it (they seem to control the Aircon from reception, although you can change temperature in the room from the panel inside the room). We didn't try the food in the hotel, so can't comment on the quality, although if the service is anything like the service at reception, it will be good. If we ever return to Krakow we would definitely look up this hotel for availability as had a fantastic experience here. Thank you to all the staff. "

"Great location and comfortable stay! We had a very nice updated room with a convenient kitchenette. Although breakfast buffet was available, we chose not to opt for it. There are several coffee shops nearby and a convenience store right next door. The location is excellent—within walking distance to many restaurants, attractions, and a park."

"Great stay at Portal. Amazing location, a 3 minute walk to the square. Everything was clean, breakfast was plentiful and the staff was very helpful. "

"Property was wonderful, Lovely welcome bottle of wine. Nothing was to much trouble. Huge breakfast selection. Staff were all friendly and helpful."

"Excellent hotel right in the middle of old town crack house. Very nice comfortable room excellent staff. We would stay there again."

"Perfectly situated next to the Castle/near the Vistula River and equidistant between the main square (market place) and the ICE convention center. Lots of churches, shops, restaurants on the walk through old town to the main square. Fiorentina restaurant at this hotel is excellent as well. "

"The pool is very nice but too cold. I get that some Europeans like the contrast between a hot sauna/steam and a cool pool, but many people prefer a warmer pool experience. "

"Ideal location. "