"A good hotel in a good location with lovely, helpful staff, and a great breakfast. We would use the hotel again. However, I have given a score of 4, not a 5, because whilst the bedroom was very good, the bathroom was in need of a bit of tlc from a maintenance perspective that I'd happily discuss with the hotel."

"We booked double deluxe room and the room was in excellent condition, very clean. The only draw back was the complementary water bottle in fridge was one bottle still which was fine for us The other bottle was sparkling water which was not for us. Everything else was to our standard."

"1st rate in all classes staff very good easy parking centre of town next to river"

"Super friendly staff, very close to main attractions definitely recommending this hotel to friends and relatives."

"Sehr freundliches Personal an der Reception. Im Restaurant beim Frühstücken leider sehr unfreundlich. Zimmer war relativ groß für Londoner Verhältnisse. Alles etwas in die Jahre gekommen"

"Great hotel & location - accept the ear plugs though as the music downstairs can be heard (not loud though)"

"Great breakfast. Spacious room. Comfortable bed. Helpful staff. 2 gripes. Unable to turn bathroom light off. Glass door to the bedroom made for a difficult night sleep. No reading lights near bed. Lamp to one side of the bed only was more style over substance."

"The room was clean but rather small. We had asked for two single beds and the hotel was great about accomodating us. The bar breakfast and dinner was excellent. The proximity to the west ealing train station was also an added plus. "