"The very grand entrance lobby is unfortunately not matched by the somewhat tired appearance of the rooms which are overdue for redecorating and a furniture refresh. For example there were cigarette burns on the coffee table, the window did not close properly and the bathroom fittings and decorations were very tired and frankly rather scruffy. The towels had holes and the bedsheets were ripped. This was shocking.
After complaining, the staff changed our room on the second day and Yagiz and Hakan...
"The very grand entrance lobby is unfortunately not matched by the somewhat tired appearance of the rooms which are overdue for redecorating and a furniture refresh. For example there were cigarette burns on the coffee table, the window did not close properly and the bathroom fittings and decorations were very tired and frankly rather scruffy. The towels had holes and the bedsheets were ripped. This was shocking.
After complaining, the staff changed our room on the second day and Yagiz and Hakan...
Aysin