"This is our go to hotel when we are in town for work. This last trip, the female front desk clerk that was checking us in was horrible. We are not sure if she was overwhelmed but her attitude made us so uncomfortable. On top of that we booked a King (which we paid more for) and she put us in a double bed. We tried to call & get it switched but no one picked up. We also went back down to rectify the issue but the hotel was hosting an event and the lobby was full. We decided to contact Expedia....
"This is our go to hotel when we are in town for work. This last trip, the female front desk clerk that was checking us in was horrible. We are not sure if she was overwhelmed but her attitude made us so uncomfortable. On top of that we booked a King (which we paid more for) and she put us in a double bed. We tried to call & get it switched but no one picked up. We also went back down to rectify the issue but the hotel was hosting an event and the lobby was full. We decided to contact Expedia....