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"Really enjoyed our stay there, the service was exceptional. "

"It is wonderful place to enjoy at seaside"

"Such a pleasant hotel experience! The staff was beyond helpful and very friendly. There are both Japanese and western dining options at the hotel, as well as a delicious breakfast buffet. I would recommend at least booking breakfasts when you arrive as there are not many easily walkable restaurants, and the area is very hilly. The hotel does however offer free rides to multiple locations around Hakone. The hotel has a no clothes Onsen, and they provide free coverings for tattoos. This was by far my favorite room of the whole vacation. Our room (410) had an indoor terrace with a wall to wall massive window that can be opened to let in fresh air. We even had a view of Mt. Fuji and the sky rail that goes over Mt. Hakone. My only critiques of the hotel are that there is no gym, no coin laundry, and while the room was always nice and cool, the hallways and lobby aren’t air conditioned and can get pretty warm during the hot season. "

"It was great "

"Really loved our stay here, property had a lot to offer. It was a bit quiet and just off the season start but we really enjoyed the walk around the lake, the transportation to town, hot springs, proximity to the cable car, great staff, nice view from room. All around great stay!"

"We really enjoyed our stay here. The pool, and onset were great. We had a junior suite which had 1 room with 2 single beds and an atami room with 3 futons. The room had a a small kitchen but no utensils, plates or cutlery. I imagine we could have asked for them but didn’t need them so didn’t bother. Seemed a little strange that these weren’t here but no big deal. It’s a great spot to explore the Izu peninsula from. We’d definitely stay here again."