Find hotels in Hightown, Liverpool from SAR 261

"Stayed room only, great location and friendly, helpful staff."

"I like this hotel so much I've stayed there twice I love the location (about 7 min walk from the cavern club & about 3 mins from the Beatles statue & the Liver Building), the bed (if I could buy the mattress I would), the staff are always really friendly The only negative is the breakfast, it's tasty but it's £££ "

"I just wanted to share my appreciation to both staff manager and hotels.com colleagues for listening to my request for a bath and due to me going through the worst 2 weeks of my life, tackling landlords and letting agency’s with countless housing incidents and not having support. This upgrade on the suite room really left me so overwhelmed and I cried with happy tears. To feel so supported like that really made my stay so enjoyable. The bath and the room was amazing. The staff were kind and considerate giving the fact I had work in the hospital the next day. The bed was perfect and to top things off the view, iron, ironing board for my uniform and general peace was so much needed. I cannot thank you all enough and I would recommend this hotel to anyone! PS just a little tip get a window cleaner to clean the moss round the edge of the outside interior and maybe a touch of paint! Other than that the hotel is lovely! "

"We paid extra for a view room. The view was the best thing about our room. The room was very stuffy on arrival. Had to put on the fan straight away. The room looked verdy tired, chipped pain, stains on the curtains. I always strip our beds when we stay away, when i stripped the beds the duvet was heavily stain & the mattress was badly stain aswell. The only thing that was ok was the matress topper. The cleanliness really should be looked at. I came away feeling dirty, im positive i came away with marks from bedmites! This is a shocking standard for a hotel chain Hilton! The ceiling yo floor windows would have been lovely but the just looked dirty, i inderstand this is probably from the sea spray, but made the entrance look very dirty. Staff were pleasent. Breakfast was ok but not that impressed at all. Would not reccomend."

"Had 2 nights fantastic location, good friendly staff all in all good value for money "

"Clean, well located for the city centres and docks"

"There was a slight issue with a previous guests item in our room upon arrival which was immediately addressed by staff (Alice was amazing!!) and I was offered an upgrade to an amazing suite and a drink on the house. The hotel is beautiful, well situated in the city centre close to everything you need. Overall it was an amazing stay and it’s clear that the hotel cares deeply for ensuring every stay meets their expectation and when it doesn’t, they go above and beyond to rectify that. Thank you again!"

"Loved my stay here. Had there been a dressing gown and slippers in the room. I would have given this a 5 the mini bar with the free soft drinks, along with the 10% discount was a bonus. The half board offer is great value. Just wondering. If you are good staying and parking at the NCP recommend, then go to the far corner on the left side of the 3rd floor. The pedestrian entrance is located there l, and brings you out a few feet from the hotel entrance. "

"Impressive reception area, main stair case and restaurant area. Friendly, welcoming staff. Bedroom fine - clean and comfortable. En-suite bathroom a little tired but functional and perfectly acceptable. Very quiet overnight. Excellent breakfast. The hotel is in lovely grounds which give direct access to the reservoirs and country park beyond, ideal for an early morning stroll. Plenty of car parking space."