"First of all, I have a disabled husband, and the fact that the elevators were out of order may be very upset. I think that they should’ve expressed this to me before I finished booking the role at the front desk so we had to carry many mini bags and suitcases up three flights of stairs the lady in the front desk kind of marked at me when I asked for a different room she said there was none available. This was the most horrible stay I ever had at a best Western and I usually stay at best Westerns...

"Really good overall"