"We (3 adults) were very comfortable in the family room. Despite little storage/table space, the room worked for us for 5 nights. The staff were extremely helpful, friendly, and accommodating, responding to a last minute request for an elevator accessible room that was needed. The location near Victoria Station and many good restaurants is great. Would definitely stay here again."

"Clean room, friendly and attentive desk team, good location and central to the airport"

"The room was over priced for the size, kettle leaked when puring. Very limited bar menu that was bought in from outside as the hotel had no restaurant. Breakfast was basic but adequate."

"The staff was very friendly and the hotel was clean and well maintained. I liked the uniqueness of the property. The bathroom was very clean, however the shower door did not keep water from leaking on the floor. Also the tub was very deep and it was not the easiest to get out of for seniors. There were a lot of options for breakfast, both hot and cold."

"Stayed over night following a festival. No problems with late check in. Staff were helpful and welcoming. Basic but exactly what we needed. Comfy bed and decent shower"

"Brilliant room, well located, lovely aesthetics, only downside was a lack of aircon while quite hot but the openable window made up for this as the outside temp lowered"

"Excellent staff breakfast got what I wanted clean room only problem with key which was my own fault"