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"Everything was top notch"

"The staff here is top notch! They communicated via text to welcome us and let us know to advise them of any needs. Addie is amazing! She did a great job with answering our questions and checking on us throughout the stay. The grounds are extremely clean. They do an excellent job of maintaining the building also ans cleaning the rooms. Everything about this place is top notch! In fact, this was our 2nd stay. We loved it so much the first time we were here a weekend ago, that we decided to come...

"Pool by the village has a spectacular view of the May River. "

"Situated at a very good location. Easy access to many other things."

"The breakfast had multiple options and wverything was clean and fresh"

"The bathroom was clean but outdated. The faucet at the sink had poor water pressure and the grout in between the tiles was moldy and should be replaced. Windows were dirty and sand on the floor in the room. "

"This hotel needs deep cleaning. The smell is terrible, and not to standards of Hilton. "

"Breakfast place dirty, chaotic, poor service, fast food-style. Not what I expected for this class of resort, opted to eat outside of the property. My suite was well- appointed, but pull out sofa bed had the worst mattress I’ve ever slept on. "

"Only one friendly staff member and he worked the desk, everyone else was rude or unable to communicate due to language barrier. The parking was awful. Away from hotel on a dirt road not well lit at night. When you are traveling alone that can be frightening. Stayed on the third floor, no working elevator n the last day with lots of luggage to bring down several flights of stairs with no help from staff. Very disappointing. Will not be back here, ever. "

"We enjoyed our experience for the most part. Front desk Staff were friendly and helpful. However, we had a leak coming from the ceiling in our bathroom. We called maintenance and a gentleman who didn’t speak English at all came up to the room. He pulled the light fixture down and there was water all in there. He Google translated and told us he was going to check upstairs. He NEVER came back and no one from the front desk called to let us know what was going on. We saw him in the hall later and...

"The place was very beautiful ! Staff were wonderful ! "

"First off, this location double the fee and had money tied up in my bank account. The day before I left on March 30th, they charged me $240.90 and didnt tell me. When i checked out on March 30th they chared me the full amout. "

"Whole house smelled of bacon. Balcony only faces street. View of ocean off back balcony is of a building barely 15 feet from the house. Room (Butler) was very small, bathroom was very aged."

"Property is somewhat outdated however our room was clean, the staff was friendly, plenty of parking. "

"yes "

"didn't use bar. breakfast was basically fresh"

"The Hilton beach resort had nice amenities. The location is great. Palmetto Dunes area is really nice. The property itself is aged. Our room had a loose shower faucet, loud toilet, an outlet plug was loose, the HVAC did not properly work for the first night. The management would not let us change rooms due to a full hotel but did waive that resort fee. The hotel staff was nice but understaffed for how busy the resort was. "

"Yes the pool was great and easy wlking access to shops"