I was excited to have a semi-relaxing resort experience after a long day of travelling; however, if we were to choose again, I would choose a different place to stay. While our room was plenty spacious, there was a dampness and smell to it that we couldn't seem to get rid of. The pool hours closed at sunset, which didn't allow us, as late evening travelers, to take advantage of that amenity. The Porch dining facility says you can call in orders for pickup; however, when we tried to utilize this feature, no one answered the phone. One of the reasons I picked this hotel was so we wouldn't have to drive anywhere once we arrived. We had to leave the facility to find available dinner accommodations. While taking a shower, I learned the faucet in the shower didn't allow cold water to run from it, and the soap dispenser was falling apart and coming off the wall. And the coffee pot didn't allow the water to get hot enough to enjoy a hot cup of coffee. When picking this hotel, I expected the amenities and service to reflect the Hilton brand, but this was not the case. The services that are offered seem to be accommodating to most people, but for us, as overnight travelers, it didn't go as I had planned. I am sure this hotel is great for people who are staying for more than 1 day; however, for us, we spent a lot of money to get a partially decent night's sleep.
