Find hotels near Guadalupe Church, Playa del Carmen from SAR 152

" Vacation in general was great just on the roof staff charge from my credit card double times tips,so need to be careful and when I was checking out they try put tips in my room bills-so totally disagree with it."

"Excellent accommodations. 10/10 "

"The service was amazing, room was clean and well maintained throughout our stay. The Devossion lounge was a great addition to our experience. "

"The food and drinks were amazing ! Our favorite restaurants were Pelicanos and Dolma. Room service was reliable and timely. The pools varied in temperature so you could pick which one you liked most, although many people do wake up at dawn to claim chairs. Our room was always clean and comfortable. Overall we would absolutely come back to this resort again ! "

"Excellent staff service, clean room."

"The staff was all amazing.... except for the front desk staff, i felt like if you were not part of the family concierge services they did not care about your concerns or problems."

"Please be aware when booking your room at this hotel - the traditional studio is located on the main floor of the building and does not have an outdoor balcony. We made this mistake when booking. Instead it has what looks like a closed in patio that is dark, full of mosquitos and smelled like mold. We were not able to pay to upgrade our room when we got there - our stay would have been so much better with an outdoor balcony - it was not nice to eat or hang out in a dark room with no proper windows. The rooftop pool area is really nice. And the location is really nice - we got to easily explore the city by foot. Be prepared that the kitchen is sparsely equipped - we had to ask for a second chair for the kitchen table, and a cooking pot. They are pretty good at getting these items when requested. "

"Très bel hôtel, idéalement situé, offrant un excellent équilibre entre animation et tranquillité. Selon l’emplacement de la chambre, l’ambiance peut être un peu bruyante en soirée, principalement avant 23 h (ou minuit les vendredis et samedis), mais le calme revient ensuite, ce qui permet de bien se reposer. L’hôtel est composé de deux parties distinctes : une section plus ancienne directement sur la plage, et une autre, plus moderne, située à deux blocs, en plein centre-ville. Cette configuration est un véritable atout, car elle permet de profiter à la fois de la proximité de la mer et de l’énergie urbaine. La chambre était superbe : spacieuse, très confortable et décorée avec beaucoup de goût. Le souci du détail est évident et contribue à une expérience haut de gamme. L’hôtel propose également des activités très appréciables, comme des dégustations de tequilas et de vins, qui ajoutent une vraie valeur au séjour. Côté restauration, les restaurants sont excellents, tout comme les bars, même si les prix sont élevés (comptez environ 250 pesos pour une margarita). Un point à améliorer concerne le service de navette : les indications manquent de clarté, le service n’est pas inclus dans le prix, il est compliqué à organiser et revient plus cher qu’un simple taxi, ce qui est décevant pour un établissement de ce standing. En résumé, un très bel hôtel avec de nombreux points forts — emplacement, confort, activités et gastronomie — malgré quelques ajustements nécessaires, notamment su"

"Good resort.!rooms little dated but plenty of activity vitiate kids and lots al of food choices"