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Palmar del Sol by Riviera Maya Suites

3.0 star property
Family-friendly hotel with a marina and a rooftop terrace

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Reception
Superior Penthouse, 3 Bedrooms | Private kitchen | Coffee/tea maker, highchair
Suite Palmar, 2 bedroom Penthouse | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Riviera Maya Suites overlooks the marina, a short walk from Mamitas Beach. Families love the rooftop terrace for relaxing after ecotours. The property offers free WiFi and laundry facilities, and the staff consistently earns praise from guests for their helpful service.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Pet friendly
  • Pool
  • Laundry
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Penthouse, 3 Bedrooms

Superior Penthouse, 3 Bedrooms | Private kitchen | Coffee/tea maker, highchair

Superior Penthouse, 3 Bedrooms

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 16 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Basic Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Yard
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Ceiling fan
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Penthouse, 2 Bedrooms

Superior Penthouse, 2 Bedrooms | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Superior Penthouse, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Yard
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
  • 13 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Villa (Garden Villa)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Villa (Garden Villa)

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 180 sq m
  • Sleeps 9
  • 2 King Beds and 5 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Garden Area

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 2 Bedrooms, Garden Area

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

Family Apartment, 2 Bedrooms, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Garden View

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen | View from room

Bungalow, 2 Double Beds, Kitchen

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Yard
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Ceiling fan
  • 80 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Standard Apartment, 3 Bedrooms, Garden View

Standard Apartment, 3 Bedrooms, Garden View | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms, Garden View

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 180 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 2 Bedroom, Penthouse

2 Bedroom, Penthouse | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

2 Bedroom, Penthouse

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 2 bedroom, balcony

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 2 bedroom, balcony

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 3 bedrooms, garden view

Suite Palmar, 3 bedrooms, garden view | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 3 bedrooms, garden view

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 180 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for Suite Palmar, 2 bedroom Penthouse

Suite Palmar, 2 bedroom Penthouse | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 2 bedroom Penthouse

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar 1 Bedroom,balcony

Suite Palmar 1 Bedroom,balcony | Living room | 40-inch flat-screen TV with digital channels, TV, first-run movies

Suite Palmar 1 Bedroom,balcony

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 180 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Romantic Bungalow, 1 King Bed, Garden View

Romantic Bungalow, 1 King Bed, Garden View | Balcony

Romantic Bungalow, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Yard
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Ceiling fan
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Calle 32 Norte con 5ta Avenida, Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Chez Céline - ‬2 min walk
  • Starbucks
  • ‪La Bodeguita del Medio - ‬2 min walk
  • ‪El Diez, Parrilla Argentina - ‬2 min walk
  • ‪TieRra Cocina Creativa - ‬1 min walk

About this property

Palmar del Sol by Riviera Maya Suites

Family-friendly hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, Palmar del Sol by Riviera Maya Suites provides a marina, a rooftop terrace, and a garden. Active travelers can enjoy ecotours at this hotel. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as laundry facilities and car rentals on site.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and beach umbrellas
  • Free newspapers, a porter/bellhop, and barbecue grills
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Palmar del Sol by Riviera Maya Suites include perks such as first-run movies and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Highchairs, baby baths, and free infant beds
  • Showers, free toiletries, and hair dryers
  • 40-inch HDTVs with digital channels and first-run movies
  • Private yards, wardrobes/closets, and coffee/tea makers

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  • Free WiFi
9.0 out of 10, Wonderful, 1,005 reviews
The price is SAR 259
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 500 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 2000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2800 per vehicle (roundtrip)
  • Pet fee: MXN 500 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Frequently asked questions

Does Palmar del Sol by Riviera Maya Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Palmar del Sol by Riviera Maya Suites pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 500 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Palmar del Sol by Riviera Maya Suites?

Self parking is free at this property.

What time is check-in at Palmar del Sol by Riviera Maya Suites?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Palmar del Sol by Riviera Maya Suites?

Check-out is at noon.

Does Palmar del Sol by Riviera Maya Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2800 per vehicle applies.

Where is Palmar del Sol by Riviera Maya Suites located?

This family-friendly Playa del Carmen hotel is located on the Strip, within a 5-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playa del Carmen Maritime Terminal and Playacar Beach are also within 1 mi (2 km).

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Palmar del Sol by Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 325 out of 417 reviews
Rating 8 - Good. 61 out of 417 reviews
Rating 6 - Okay. 17 out of 417 reviews
Rating 4 - Poor. 8 out of 417 reviews
Rating 2 - Terrible. 6 out of 417 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay and will definitely be back
Stayed 3 nights in Jul 2025

10/10 Excellent

Noel J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Will recommend staying here.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been to PBC close to 30 times and stayed in many resorts and hotels and we like this one for many reasons that will become obvious to you when you stay there
Stayed 3 nights in Jul 2025

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment in a prime location in Playa del Carmen (right on 5th Avenue). Daily cleaning, large pool in the garden, and the sea less than a 5-minute walk away.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Playa Carmen. We had the 2 bedroom suite which was huge. Comfortable beds, nice patio and kitchen. The washer and dryer were hsndy. The staff was friendly and helpful. I would stay here again
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in Jun 2025

10/10 Excellent

Rommel

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Good location. Close to everything.
Stayed 3 nights in Jul 2025

6/10 Okay

Abil

Property needs a touch up and remodeling. But overall it was a decent stay for a family of 5.
Stayed 4 nights in Aug 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the space 2 bedroom 2 bathroom suite perfect for my family , it also has a kitchen and laundry room, balcony space and really nice, clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Luca Andrea Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 12 nights in Apr 2025

4/10 Poor

paola

Liked: Staff & service
It is okay for the price. It did smell moldy inside the rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel . Room was clean , Ac worked great , kitchen in room was fully stocked with all we needed including a coffee pot . Walking distance to shopping , strip , restaurants, groceries . Pool and hot tub were nice . Bring bug spray ! Staff were so nice ! Even enjoyed seeing the 2 lobby cats each night - CoCo and Jimmy . I Will definitely stay here again !
Stayed 6 nights in Jul 2025

10/10 Excellent

Theodore

Our family of 4 stayed in a 2 bedroom suite on the top floor.
Stayed 8 nights in Jun 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
what i liked is very close to shopping, bars, dining. i did not like that music played every night until 1am
Stayed 8 nights in Jul 2025

10/10 Excellent

Katy

Liked: Cleanliness, property conditions & facilities
Riviera Maya Suite is located near the busy 5th Av. so very accessible to restaurants and also is very close to the beach. The personnel is very amicable and very helpful. The property gives you a feeling of being in the jungle. The yards, pool area brings calm and serenity. Overall a great place to stay for a no frills/simple way of living.
Stayed 5 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
The rooms and area itself were amazing. We had a great stay and it was the perfect about of space for my family!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
My new favorite hotel in Playa del Carmen.
Stayed 1 night in May 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🎉🎉🎉😬
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing overall!! Manuel was standout. Service was incredible. Only complaint was the showers did not get hot but overall remarkable value. Wil be coming back!
Stayed 2 nights in Jul 2025

10/10 Excellent

YADIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Riviera Maya suites. Location for me was perfect. We were able to walk every where without getting so tired or lost. The room was simple yet it fulfilled all our needs. We came back to a clean room every day. The pool area was always clean and free from rowdy crowds. It was very enjoyable. And the easiness of ordering your transportation from airport and back right through the hotel reservation made my stay run smoothly with no worries. There is a taxi service around the corner if you need it. Overall I would 100% come back again to visit this property!
Stayed 3 nights in Aug 2025

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Everything about River Maya Suites was perfect. I would highly recommend to anyone planning on visiting Playa de Carmen
Stayed 4 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The property was well maintained and in a perfect location between 5th and the beach. Staff was friendly and helpful. We’ll be back again!
Stayed 9 nights in May 2025

10/10 Excellent

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property only minutes from the beach and a few feet from 5th avenue: excellent service
Stayed 6 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay !
Stayed 3 nights in Dec 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place to stay. I truly enjoyed every moment of my stay. Fantastic staff!!!
Stayed 7 nights in Apr 2025