"Ian at the front desk was awesome great location in NY "

"A little strange that the lobby is on the 7th floor, fun vacation vibe throughout the whole property, clean but very small rooms. Extremely comfortable beds I loved everything about it except lobby bar only opens at 3:00, the 32nd floor bar only opens at 4:00, the pool is open from 10:00-4:30, these hours ruin the vacation mood. They need to be more flexible., bars should open at noon and the pools closing hours should be extended to 9:00pm"

"Always great stay"

"The location was amazing!! The neighborhood was clean & close to a lot of major attractions. The rooms were clean & the property was well maintained."

"I could not have been more impressed with this property! From the concierge, Eric, who I first met and the bellman Tony, to J, who heads up the concierge and Paolo at the front desk… all amazing and honestly can’t wait to go back. The rooftop wasn’t in full bloom and I can’t wait to return for that! While it’s in the heart of Times Square, it’s also super convenient. Turning right puts you at Bryant Park, the Public Library, and Grand Central, turning left is Broadway and always the heart of...

"Clean room"

"this is my 4th time in the hotel. we always love it here. comfy large rooms. hardwood floors. excellent bedding. if you are sensitive to noise ask for rooms that face 38 steret NOT 6ave ( that was loud). great jazz downstairs. We eat out including breakfast so many places around ( hotel food is not great). Super central I am always picky and this hotel is great!"