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"The staff were always helpful "

"Everything was amazing! It’s my third time at this location The team working at this hotel really understand what good customer service is "

"Wonderful surprise to be upgraded to a lovely 2 bedroom apartment. Was only for one night but was nice to have the extra room."

"Great check-in. Tristan at concierge was 10/10. He helped plan an amazing day for my husband and I. His suggestions made our day outstanding he truly is an asset to this hotel!!! "

"Breakfast buffet is delicious! The building is located basically in the heart of Queenstown right next to the lake and everything is within walking distance. Thanks for having us. "

"The price for the accommodation on expedia.com was in USD, even though the prices were set in NZD in the settings. We only found out that the price was in USD when paying for the accommodation."

"We had a fantastic stay at Mercure Resort Queenstown! The staff were absolutely amazing—warm, helpful, and always ready to go the extra mile to make our stay comfortable. The real standout, though, was the view. Waking up to sweeping vistas of Lake Wakatipu and the surrounding mountains was nothing short of breathtaking. The rooms were clean and comfortable, and the overall atmosphere of the resort was relaxed and welcoming. Highly recommend for anyone visiting Queenstown—this place made our trip extra special! "

"Great place would stay again"

"A fabulous comfortable room with amazing view. The most comfortable warm bed. Great verandah to enjoy a meal and drink overlooking the Remarkables. A clean spacious bathroom."