"The breakfast was cold a waffle maker would have been nice. The bathroom sink faucet to close to rim"

"Clean rooms and very friendly people !"

"Beds weren't comfortable"

"Senza lode né infamia. Colazione oltre le aspettative."

"Rooms very small , 2 dead silverfish bugs found.. breakfast horrible…they put us in a handicap room , did not ask for that. Was $200 more to move room . Furniture very outdated and worn ….awful is my review"

"This is not a hotel that you stay at with a family, it was filled with construction workers. When we arived we immediately noticed that the parking lot was a hang out spot. We got to our room and noticed that there were hand prints on the headboard of the bed....it smelled musty, the bathtub had water stains in it and the surfaces were questionable. We advised the hotel staff, only one worker in the whole hotel at this point. She was very nice and did her best to remediate the stuation and we...

"I had a pleasant stay at the Best Western Inn in Santa Cruz. The room was spacious, very clean, and comfortable. The staff were friendly and welcoming throughout my stay, which made the experience even better. The breakfast buffet was decent with enough options to start the day well. The location is convenient and close to the main road, making it easy to get around Santa Cruz and nearby attractions. Parking is somewhat limited, so it may take a little extra time to find a spot depending on...