"I LOVED Carol. She was welcoming and kind, made an amazing breakfast for me, answered all my questions. A great hostess. My room (12) was super clean and the bed was comfortable. Lots of pillows and extra blankets. Nice big TV. The water pressure was really low but I think that’s typical in older buildings. The garden was peaceful and I enjoyed sitting there in the evening with a glass of wine. Great stay. Traveled from Canada."

"Very nice staff, very clean room, nice clean bathroom nice shower over the bath plenty of hot water good water pressure, 2 small bottles of shampoo and body wash and a small bar of soap towels provided. Nice room with desk and chairs the bed was comfortable. Not enough power points to charge your phone/laptop/watch no USB points especially difficult if two people have items to charge at the same time maybe bring an extension lead/plug. Car parking is charged and expensive especially if staying...

"Awful experience with the manager , very rude! Offered a refund for the early check in but not for the one nights stay I didn’t stay for, due to several issues"

"Very friendly staff. Seemed relaxed and happy to help. Accessible entrance at the rear for our pram, with lift up to room. Spacious and clean accommodation. Thank you"

"My daughter and I stayed over for her best friends wedding. Hotel was lovely. Good was delicious on all occasion s we ate there. Staff was so very helpful and friendly."

"عائلي قريب من المحطة ومن السنتر"

"Second time I've stayed here and I wouldn't stay anywhere else. Great staff. Stunning hotel. Smells incredible. Rooms are lovely and everything you need is catered for. Central location for shopping, theatre and restaurants. Room service tip top. Can't fault it!! Two nights in a junior suite. Feels like I've had a proper break. Thanks guys we will be back."

"Lovely stay at Quebecs with a complimentary upgrade which was nice and not done enough in the hotel world. Nice historical hotel with great features and lovely old decor. We both had the best night's sleep we've had in a while, the bed was really comfy. Bar was cosy but expensive. A few niggles in the room, tea tray could have been improved for a 4☆. I've stayed in much worse hotels with a better offering. Couldn't get the TV to work. All in all though I would definately stay there again."

"Disappointing one night stop over. Its more of a business traveller, conference & private events venue than a country house hotel. Suite 15 is directly opposite the kitchen extractor fan which is on from before 5.00am until the kitchen closes at night & can easily be heard in the room. The room only had one bedside table & lamp, the glazed entrance is fitted with opaque glass & is the only window so there is no view. If you could see out you would be looking at the car park. The tv is old & has...

"Posizione centrale e posto veramente carino in cui soggiornare. È già la seconda volta che vengo qui e ne sono soddisfatta."

"What a brilliant hotel, clean with an amazing team. Our room was large with an open plan kitchen, lounge and bedroom. The only disappointment was breakfast, which is a shame because breakfast is the final destination before you leave and it’s our final memory of the hotel. Several items were empty and I felt guilty to keep asking. The fresh fruit was empty, no bacon, the coffee machine stopped working because it was empty and took a long time to get going, having selected my breakfast from the...

"Room tired Breakfast poor Hotel currently being used to house asylum seekers "

"Perfectly placed beside the train and great restaurants. Staff could not have been nicer."

"Newly refurbished and nicely done. Overall the hotel is a 5 out of 5. Breakfast used good quality ingredients, but staff were overwhelmed at what was clearly a peak time- hash browns still frozen solid in the middle and most other items cold. Unhelpful lady on Sunday morning too- I asked where the eggs were and was told they were "over there" when they clearly weren't. It would have taken her 2 extra seconds to help. Maybe just a bad day. Also parking isn't really an option as advertised....

"Had to wait nearly 30 minutes before they could get any key card to work Was only on the fourth room I managed to get in Not what you want at 1am when you've driven all day and need sleep before your next drive No compensation, no apology, just a shrug of the shoulders from staff, that clearly had seen this happen before Didn't even get a free cup of coffee next morning"

"Impressive building with lovely grounds; however unfortunately our room did not live up to the same standard with wine bottles & beer cans left at the door on entry, along with the odour from the previous guests takeaway. Thankfully the staff were able to accommodate a different room for our stay, but it is worth noting the rooms both shared a rather tired appearance and we left a little deflated bearing in mind the room rate."