Find all hotels by Preferred in Downtown Crossing, MA

"Lovely rooms just horrible layout with having to walk through the restaurant to get to the stuffy hallway to the room. The signs were not helpful to point us in the needed direction and Malik just stated to go to the elevators behind the wall. Dont use this hyatt if you need to use the shuttle service as it only has "three stops" that it makes"

"Perfect location! Quick, easy and friendly check in. Easy check out as well. Room was exactly like pictured. The only downside is that you can hear your neighbor flushing the toilet or using the shower. I just closed my bathroom door to block the sound and it was fine. Will stay again when I'm in Boston next! "

"Great hotel, excellent staff. Rooms are big in size. Enjoyed my stay here. Definitely coming back here on my next trip"

"Loved this hotel. Friendly staff"

"Thanks for all!"

"Excellent hotel, great location and extremely accommodating "

"Great location and friendly staff. Clean and upscale but at an affordable price. "

"Encore is awesome!"

"Staff was very friendly and helpful. My only complaint is the parking situation since we had a taller van and couldn’t fit in the garage. We had to find parking off property which was a little sketchy and inconvenient. "