"The room smell like somebody had just smoked a cigarette in there. The hairdryer was not plugged in because it wasn’t working because the wall outlet was cracked and wouldn’t reset - I notified reception and I don’t think they gave any Fs"

"I didn't expect the room to be luxurious, as you generally get what you pay for. However, finding hair all over the bed, sticky floors, rust stains in the bathtub, numerous bugs, an extremely noisy air conditioner, and a very dirty carpet was simply unacceptable. These cleanliness and maintenance issues made the stay quite unpleasant. It was first and last time for the Redroof."

"The room was clean. There was no staff. We were greeted by a kiosk, foreigner that I couldn’t understand. The parking was good. The air-conditioning was poor because there were people smoking outside and the smoke was coming into the room so it smelled terrible of cigarettes. The property was filthy dirty. The inside of the whole carpeting were dirty. The parking lot was dirty. The only thing that was clean there was my room, but the bathtub was questionable."

"Overall, the hotel is not well presented. I wasn't comfortable staying there."

"super helpful staff, some of the nicest people i met in chicago"